Privacy Policy

Last updated: June 14, 2026

This Privacy Policy explains how NeverManual ("we", "us") collects, uses, and protects information when you visit nevermanual.com (the "Site"). We aim to collect only what we need to run and improve the Site and our services.

Information we collect

Information you give us

When you book an audit or contact us, we collect the details you provide — such as your name, email, company, website, and the answers to our booking questions. We use these only to prepare for and follow up on your audit.

Information collected automatically

Like most websites, we automatically collect limited technical and usage data through cookies and similar technologies, including: pages viewed, referring source, approximate location (city/region), device and browser type, and how you interact with pages. This data is largely aggregated and is used to understand and improve the Site.

Cookies and tracking technologies

We use the following categories of cookies and tools to understand and improve the Site:

• Analytics (e.g., Google Analytics 4) — measures traffic, sources, and on-site behavior.
• Product experience (e.g., Microsoft Clarity) — anonymized heatmaps and session insights to improve usability.
• Advertising (e.g., Meta Pixel, Google Ads) — measures ad performance and supports retargeting if we run ads.
• Business visitor insights — services that may identify the company associated with a visit, used for business outreach.

You can opt out at any time by blocking or clearing cookies in your browser settings, or by using your device's ad and tracking controls.

How we use information

• To respond to your requests and prepare for booked calls.
• To operate, measure, and improve the Site and our services.
• To measure marketing performance and, where applicable, show relevant ads.
• To protect the Site against fraud and abuse.

Sharing

We do not sell your personal information. We share data only with service providers that help us operate the Site and our business (for example, scheduling, analytics, and email providers), and where required by law. These providers process data on our behalf under their own terms.

Data retention

We keep personal information only as long as needed for the purposes described here, then delete or anonymize it. Analytics data is retained according to each platform's settings.

Your rights

Depending on where you live (including under Canada's PIPEDA and the EU/UK GDPR), you may have the right to access, correct, or delete your personal information, and to withdraw consent. To make a request, email us at hello@nevermanual.com.

Contact

Questions about this policy? Reach us at hello@nevermanual.com.